Every negotiation recorded on the platform
AirbanX
Legal document

AirbanX Platform Terms of Use and Agreement

Version November 12, 2026

Key points

  • AirbanX is a marketplace: it connects buyers, sellers, parts suppliers and charter operators. It does not own the aircraft listed and does not operate the flights.
  • Contact, negotiation and payment take place only through AirbanX. Sharing contact details or paying outside the platform violates these Terms and removes you from the platform's protection.
  • Each advertiser is responsible for the accuracy of its listing, its documents and the authorizations required in its country.
  • Conversations and offers are recorded and may be used as evidence in the event of a dispute.

1. Acceptance and parties

These Terms of Use ("Terms") are the agreement between you ("User") and AirbanX ("AirbanX", "we", "us"), which is responsible for the platform available at airbanx.com and its subdomains ("Platform").

By creating an account, submitting a quote request or using the Platform, you represent that you have read and accept these Terms and the Privacy Policy. Your acceptance is recorded with the date, time, document version and technical identification of the submission.

If you use the Platform on behalf of a company, you represent that you are authorized to act for it, and the company is also bound by these Terms.

To use the Platform you must be at least 18 years old and have full legal capacity.

2. What AirbanX does

The Platform offers:

  • Aircraft: listings for the purchase and sale of airplanes, helicopters, jets and other aircraft;
  • Parts: listings and quote requests for parts and components, organized by aircraft model;
  • Charter: listings of aircraft available for charter and quote requests to operators;
  • Recorded chat, offers and deal tracking between the parties;
  • Partner listings: listings sourced from other websites, identified as such.

AirbanX acts as an intermediary. Unless it expressly states otherwise in writing, it is not a seller, buyer, owner, air operator or carrier. The purchase and sale, supply or charter agreement is entered into between the parties, with AirbanX acting as intermediary.

We may change, suspend or discontinue Platform features, giving reasonable advance notice when the change affects deals in progress.

3. Account, registration and verification

You must provide true, complete and up-to-date information and keep your password confidential. You are responsible for everything done with your account, unless you prove misuse by third parties that you reported without delay.

To post listings, AirbanX may require verification: an identity document, your country's tax identification (for example CPF/CNPJ, EIN, VAT ID, RFC, CUIT), company registration and, for charter operators, a valid Air Operator Certificate (AOC). AirbanX never asks individuals in the United States for their SSN.

AirbanX may refuse, suspend or terminate accounts with false information, irregular documents, suspected fraud or violations of these Terms, and remove related listings.

4. Core rule: contact and payment only through AirbanX

To protect both parties, every conversation, offer, closing and payment for a deal initiated on the Platform must take place through AirbanX.

  • Exchanging or requesting phone numbers, email addresses, social media, links or any other means of contact outside the Platform before closing is prohibited. The Platform masks such details automatically.
  • Arranging payment outside the Platform (deposit, bank transfer, wire, PIX, SPEI, Zelle, crypto or any other means) for a deal initiated on the Platform is prohibited.
  • Any request for payment outside the Platform should be treated as a sign of a scam and reported to AirbanX.

Deals closed outside the Platform do not have AirbanX's record, mediation or payment protection. Diverting a deal initiated on the Platform to avoid its intermediation may lead to account suspension and to collection of the fee that would have been owed to AirbanX, without prejudice to damages.

Exception: for partner listings marked "direct contact with the advertiser", contact takes place outside AirbanX and outside its protection, as stated in the listing itself.

5. Listings and advertiser responsibilities

Each advertiser represents and warrants that:

  • it is the owner, or has the owner's written authorization to list and negotiate the asset or service;
  • the information in the listing (price, hours, inspections, damage history, documentation, photos and videos) is true, current and not misleading;
  • the aircraft, part or service complies with the rules of the applicable aviation authority (for example ANAC, FAA, EASA) and has the required documentation, such as airworthiness certificates, maintenance records, parts certificates (FAA 8130-3, EASA Form 1, SEGVOO 003 or equivalent) and operating authorizations;
  • it holds the rights to the photos, videos and texts submitted, and authorizes AirbanX to display, resize and publicize them to promote the listing.

Charter operators represent that they hold a valid certificate and authorization for the flight offered (for example Brazil's RBAC 135, 14 CFR Part 135 or EASA Air OPS) and are fully responsible for the operation, safety, crew, insurance and compliance with the rules applicable to the flight.

AirbanX may moderate listings, edit them to remove contact details, request corrections, and refuse or remove listings that violate these Terms, the law or the Platform Rules.

6. Negotiation, offers and closing

Offers sent through the Platform are recorded with the date and time. An offer accepted by both parties records the intention to deal; completion depends on the agreed conditions (pre-purchase inspection, documentation, registration transfer, delivery, payment).

The buyer is responsible for carrying out the technical and legal checks it considers necessary before closing, such as a pre-purchase inspection, a search of the aircraft registry (for example RAB/ANAC or the FAA Registry) and a lien search.

At closing, AirbanX sends payment instructions through the Platform. AirbanX fees and commissions, if any, are disclosed before the deal is confirmed.

7. Charter quote requests

When you request a charter quote, you provide the route, dates and passengers. The operator receives the request without your email and phone number, and only receives them after you accept a quote.

The quote is the operator's, and the operator is responsible for the price, the terms, the flight and the rules of the applicable authority. Accepting a quote on the Platform does not replace the charter agreement with the operator.

By submitting the request, you authorize AirbanX to contact you about it through the channels you choose (email and/or WhatsApp).

8. Prohibited conduct

  • listing stolen assets, assets of unlawful origin, assets without documentation, with altered data, or parts without traceability (bogus parts);
  • fraud, money laundering, terrorist financing, or dealings with persons or countries subject to applicable sanctions;
  • harassment, discrimination, or illegal or offensive content;
  • collecting other users' data, using bots or mass-copying Platform content without authorization;
  • attempting to circumvent security, moderation or contact masking.

AirbanX may retain records and provide them to the competent authorities when required by law, and may cooperate with fraud investigations.

9. Limitation of liability

AirbanX performs registration checks and moderation, but does not guarantee the technical condition, airworthiness, documentation, ownership or value of the assets listed, nor the performance of flights by operators. These responsibilities belong to the advertiser and the operator.

Amounts converted into another currency are shown with "≈", use a reference exchange rate and are indicative only. The price in the listing's currency always prevails.

To the extent permitted by law, AirbanX is not liable for lost profits or indirect damages arising from deals between users. Nothing in these Terms limits rights that the law guarantees to consumers.

10. Intellectual property

The AirbanX brand, logo, layout, texts and Platform software belong to AirbanX or its licensors. Use of the Platform does not transfer these rights.

Content submitted by users remains theirs. Users grant AirbanX a free, worldwide, non-exclusive license to host, display, adapt and publicize that content while the listing is active and for as long as necessary to keep a record of the deal.

11. Privacy and personal data

Personal data is processed in accordance with the AirbanX Privacy Policy and Cookie Policy, which form part of these Terms. Your acceptances are recorded and you can view them in your dashboard.

12. Suspension and termination

You may close your account at any time through the privacy channel. Deals in progress must be completed or cancelled first.

AirbanX may suspend or terminate accounts that violate these Terms, with notice where possible. Records of deals and conversations may be retained for the periods required by law and for the defense of rights.

13. Changes to these Terms

We may update these Terms. The version and date appear at the top of the document. Material changes are announced and, to keep using the dashboard, we ask for a new acceptance. The accepted version is recorded.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the district where AirbanX has its registered office are chosen as the venue, except where the law guarantees consumers the right to sue in the courts of their place of residence.

Users in other countries retain the mandatory rights granted to them by the law of their country. Before taking a dispute to court, the parties agree to try to resolve it through the Platform's support channel.

If any provision is held invalid, the remaining provisions remain in effect.

AirbanX Platform Terms of Use and Agreement · AirbanX